This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We may collect personal information including, but not limited to:
- Name
- Contact details (e.g. email address, phone number)
- Billing and shipping addresses
- Payment information
- Information provided via forms, surveys, or communications
- Website usage data through cookies and analytics tools
We only collect personal information that is necessary for our business activities, functions, or obligations under Australian law.
2. Use of Personal Information
Your personal information may be used to:
- Provide products or services
- Communicate with you
- Process transactions
- Respond to inquiries or complaints
- Improve our services, website, and customer experience
- Comply with legal and regulatory obligations
3. Disclosure of Personal Information
We may disclose your personal information to:
- Service providers and partners who assist in our business operations
- Payment processors and logistics providers
- Legal or regulatory authorities where required by law
- Other third parties with your consent
We take reasonable steps to ensure that third parties handle your information in accordance with this Privacy Policy and the APPs.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
5. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date. Requests can be made by contacting us through our contact page.
6. Overseas Disclosure
In some cases, your information may be disclosed to recipients located outside of Australia. When we do so, we take reasonable steps to ensure the overseas recipient complies with the APPs or equivalent data protection laws.
7. Use of Cookies
Our website may use cookies and similar technologies to improve user experience and analyse traffic. You can manage your cookie preferences via your browser settings.
8. Complaints
If you believe your privacy rights have been breached, you may contact us to make a complaint. We will respond promptly and in accordance with our obligations under the Privacy Act.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of any changes.