This Privacy Policy outlines how personal information is collected, used, and protected when visiting or interacting with this website.
1. Information We May Collect
We may collect and process the following types of personal data:
- Contact information (such as name and email address) when voluntarily provided via forms.
- Technical data such as IP address, browser type, and operating system.
- Usage data including pages visited, time spent on the site, and interaction with content.
2. How Your Information Is Used
Personal data may be used for the following purposes:
- To respond to inquiries and provide customer support.
- To improve website functionality, performance, and user experience.
- To send updates, newsletters, or marketing communications (only with your consent).
- To comply with legal obligations.
3. Legal Basis for Processing
All data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The legal bases for processing include:
- Consent (where applicable).
- Performance of a contract.
- Legal obligations.
- Legitimate interests pursued by the website operator, provided these interests are not overridden by the rights and freedoms of users.
4. Data Sharing and Disclosure
We do not sell, rent, or trade personal data. Your information may be shared with third-party service providers strictly for the purpose of operating the website or providing services. These providers are bound by confidentiality agreements and data protection obligations.
5. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes it was collected for, including to comply with legal, accounting, or reporting requirements.
6. Your Rights
Under data protection laws in the UK, you have the following rights:
- Right to access your personal data.
- Right to request correction of inaccurate data.
- Right to request erasure (under certain conditions).
- Right to object to processing.
- Right to restrict processing.
- Right to data portability (where applicable).
- Right to withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us using the form or contact details provided on this website.
7. Cookies
The website may use cookies to enhance user experience, analyse traffic, and provide tailored content. You can control cookie settings through your browser preferences.
8. Third-Party Links
This website may include links to third-party websites. We are not responsible for the privacy practices of such external sites and encourage users to read their privacy policies.
9. Data Security
Appropriate technical and organisational measures are in place to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
10. Changes to This Privacy Policy
This policy may be updated from time to time. Users are encouraged to review this page periodically for any changes.